Returns and exchanges
Returns and exchanges
RETURN POLICY
Thank you for shopping at MARI PRETI. We hope you are happy with your order. However, if for any reason you are not completely satisfied, you can return any product within 14 days of delivery.
In this case, please follow the instructions for return via the same carrier that delivered your order. If you do not wish to take advantage of our return offer, you may return the order at your own expense and risk.
Returns address: As You Wish, ul. Andrzeja Struga 78, 90-557 Łódź, tel. 571 466 288
For returns from outside the European Union, the customer is responsible for the package until it reaches our warehouse. We do not pay any additional customs fees.
All items must be returned in their original condition, with no signs of wear or wash, and with all tags attached. Be sure to include all boxes with the returned item.
Please register each return HERE before sending it.
Please include a returns form with each return .
RETURNS IN POLAND + EU
DPD RETURNS
If you would like to use a DPD return, please follow these steps:
- Click on the link: https://rmp.dpdgroup.com/021/AsYouWish .
- Register your shipment by entering the required details.
- After registration, order a courier or take the parcel to one of the DPD Pickup points.
INPOST RETURNS (within Poland)
In the case of returns via InPost, report the return via the Quick Returns service.
You can print the label and stick it on the packaging of the returned product or just enter the code you receive via the app on the package.
INTERNATIONAL RETURNS (outside the EU)
If you wish to make a return, please contact us directly at customercare@maripreti.com
RETURN SHIPPING COSTS ARE borne by the CUSTOMER.
The cost of return shipping will be deducted from the refund amount.
Shipping location |
Delivery method |
Shipping cost |
||
Poland |
DPD |
17 PLN |
||
Poland |
InPost courier/ parcel locker |
17 PLN/14 PLN |
||
EU |
GLS Standard |
50 PLN |
||
EU |
GLS Express |
120 PLN |
||
Great Britain, Liechtenstein, Switzerland, Norway |
GLS Standard |
120 PLN |
||
Great Britain, Liechtenstein, Switzerland, Norway |
GLS Express |
160 PLN |
||
Rest of the world |
GLS |
250 PLN |